Frequently Asked Questions

Need help? Call us all us at 800-336-2231

What method of shipping does AA Auto use?

We ship orders via UPS ground and FEDEX ground. Other options may be available to you upon request, such as next day, second day, etc.  We also use R & L Carriers for larger shipments.

How much does shipping cost?

We ship via UPS/FEDEX therefore shipping costs are based on weight and distance, originating from AR.  Most large shipments on R & L Carriers average about $150.00

When will my order be shipped?

Providing the order was placed before 2pm CST and the item is in stock, the order will ship the same day. Most shipments are shipped same day unless otherwise noted.

How can I track my package?

You may contact our customer service department at: 800-336-2231 or via e-mail at: to check the status of your order. If you provide your e-mail address at the time of check-out, you will be e-mailed a tracking number for your convenience, which may be tracked through the following links:
All parts come with a standard 90 day replacement warranty.  However we offer 6 & 12 month warranties on all parts.  

How can I contact AA Auto

You may contact AA Auto by:

Phone: 501-835-5209 or 800-336-2231
Fax: 501-835-4630
E-mail: .
Mailing address: 8125 Highway 161 North Little Rock, AR 72117.

What forms of payment are accepted?

We accept all major credit cards: Visa, MasterCard, and Discover Card.

How do we place an order?

Currently by phone 800-336-2231

What are your hours of operation?

AA Auto is open Monday through Friday, from 7:30am to 5:30pm.

Ready to get started? Contact us today for a free quote!